At Premier Relocation, we have a global network of hand-picked agent partners who work with us in corporate relocation and moves.
We only select partners who are guaranteed to offer our exacting standards of service levels and quality, meaning you can be sure your relocation is in safe hands.
We make it our mission to ensure that no matter where in the world your corporate relocation is taking place, your employees will receive exactly the same Premier Relocation standard of service.
Perhaps the most important indicator of this is the feedback that we obtain about our partners from the people we relocate.
These measure our performance and that of our partners. We achieve consistently high standards on both measures, but if issues are identified, we of course take restorative action to put things right immediately.
Our dedicated supplier partnership team make it their business to hand-pick and manage only the very best agents. An agent can only join our network if they can demonstrate they meet our standards.
The selection process includes the following:
Comprehensively briefing the potential partner to ensure all service requirements can be met, and running test cases through the reporting system to ensure understanding and adherence.
Gathering information about the agent’s size, capabilities, service, offerings and pricing, to be sure they can deliver the service we require.
Undertaking full due diligence on those we wish to select as partners.
Visiting the potential partner’s facility and meeting key personnel
Establishing service level agreements.
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